Shipping & Returns
Shipping terms are structured for bulk buyers and import workflows rather than consumer parcel service.
Air freight
Best for urgent replenishment, launch campaigns, and lower-volume commercial orders that need faster transit.
Sea freight
Best for larger wholesale loads where landed cost optimization matters more than speed.
Lead times
Stock orders depend on picking volume. OEM orders typically move after the 10-15 day production window plus transit time.
Customs documents
Commercial invoice, packing list, and other standard export support documents are prepared for shipment.
Returns And Commercial Terms
- B2B returns are limited to verified manufacturing defects or shipment discrepancies.
- Claims should be submitted with photos, carton counts, and SKU details promptly after receipt.
- Incoterms and freight responsibilities are confirmed during quoting.
- Custom or OEM orders are reviewed carefully before production because they are not general stock items.